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2018-10-31 16:42:04  |  FAQ
How do I get after-sales service?
질문 How do I get after-sales service?
답변

Our Gmarket is an online marketplace company, and producers and sellers are responsible for the warranty of products.

The after-sales service information for the purchased product is specified on the product's detailed page, and if there is no after-sales service information, you can contact the seller for the after-sales service of the product.


In the case of genuine products, aftersales service is available from the manufacturer, and you can check the manufacturer and country of origin information by inquiring about the product page.
For parallel imports and reverse goods, you can follow the seller's information. If you do not have any guidance information, please contact the seller.

 

If you are unable to reach the seller, please contact the Gmarket Customer Center at 1566-5701.

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